Effective Date: December 1, 2023

1. Introduction

Welcome to Kilala! We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how Kilala ("we", "us", "our") collects, uses, shares, and protects information in relation to our services provided through our website and mobile application (collectively, the "Service").

2. Information We Collect

2.1 Personal Information

• Registration and Profile Data: This includes your name, email address, phone number, profile photo, and other details you provide when creating an account.
• Transaction Data: We collect information related to your transactions on the Service, including services offered and purchased, payment information, and communication with other users.

2.2 Usage Data

• Log Information: Information about your use of the Service, such as IP address, access times, pages viewed, and the page you visited before navigating to our Service.
• Device Information: Information about the computer or mobile device you use to access our Service, including the hardware model, operating system, unique device identifiers, and mobile network information.

2.3 Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

• Provide, Improve, and Develop the Service: To manage your account, provide customer support, and enhance your user experience.
• Communicate with You: To send administrative messages, updates, security alerts, and service-related information.
• Marketing and Promotions: If you opt-in, to send promotional communications that may be of specific interest to you.

4. Sharing and Disclosure of Information

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security